Terms And Conditions

Welcome to KETEK - Food Delivery App ("us", "we", or "our")! Before using our mobile application and related services, please read and understand the following Terms and Conditions. By using the KETEK - Food Delivery App, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our app.

1. Use of the App

1.1 Eligibility:

  • You must be at least 18 years old to use our app. By using the app, you confirm that you are of legal age.

1.2 Account Registration:

  • To use certain features of the app, you may be required to create an account. You agree to provide accurate and complete information during the registration process.

1.3 Account Security:

  • You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use or access to your account.

2. Ordering and Delivery

2.1 Order Placement:

  • When placing an order through our app, you agree to provide accurate and complete information, including your delivery address.

2.2 Payment:

  • Payments for orders are processed securely. You agree to pay the total amount for your order, including any applicable taxes and fees.

2.3 Delivery:

  • We strive to provide timely and reliable delivery services. However, delivery times may vary based on factors beyond our control.

3. User Conduct

3.1 Prohibited Activities:

  • You agree not to engage in any activities that violate applicable laws or regulations, infringe on the rights of others, or disrupt the app's functionality.

3.2 Content Guidelines:

  • Users are prohibited from posting offensive, inappropriate, or harmful content on the app.

4. Termination of Services

4.1 Termination:

  • We reserve the right to terminate or suspend your access to the app at our discretion, without prior notice, for any violation of these Terms and Conditions.

5. Intellectual Property

5.1 Ownership:

  • All content and materials available on the app, including but not limited to text, graphics, logos, and images, are the property of KETEK - Food Delivery App and are protected by intellectual property laws.

6. Changes to Terms and Conditions

6.1 Updates:

  • We may update these Terms and Conditions from time to time. The updated terms will be posted on the app. Your continued use of the app constitutes acceptance of the revised terms.

7. Contact Us

7.1 Questions:

  • If you have any questions or concerns about these Terms and Conditions, please contact us at support@ketekajak.com.

Thank you for choosing KETEK - Food Delivery App!